Nationality Nederlands
Date of birth 5 februari 1946
Place of birth: Amsterdam
Marital status single
Education
Tourism, Science, Ceria (French department), Brussels
Hotel Marketing, Cornell University, New York
Airport Management, University of Amsterdam
Linguistics and literature, University of Florence
Master degree in linguistics, University of Amsterdam, specialization Lexicology in connection to Travelology (written in Italian)
Languages
Productive: Dutch, English, French, German, Italian, reasonable Modern Greek Receptive: Spanish
General
Tourism studies in Brussels (1964), followed by a career in the field of travel:
- building up the Tourist Information Office VVV-Amstelveen (1966-1976)
- starting up the private enterprise ToerismeStudio (1979) which flourishes up to present
Commissioned to:
- initiating a large range of schools, training programs and examination models in the field of tourism and hospitality, all over the Netherlands
- teaching travelology and tourism
- lectures and workshops in career guidance in the field of tourism at various colleges and secondary schools
- tutoring tourism in combination pratice in travel business
- publication of the standard book on Travelology and a Lexicon for Tourism, both first in its curriculum, published by Nederlands largest (1800 titles p.a.) publisher Wolters-Noordhoff
Publications authored: for complete list of books and papers, see appendix
- Meanwhile continuously studying languages, resulting in entrance in university for the studies of linguistics, ending up in the specialization of lexicology and lexicography.
Master degree (2012) at University of Amsterdam (language of communication: Italian
Executed functions:
- board HSMA, Hotel Sales Management Association (1976-1977)
- board Dutch Touring Club ANWB, Bondsraad (1992-2005)
- board of Geotoer, organization for teachers in tourism and travel (1989-2007)
- councilor of VOZ, political party in Amsterdam Oud Zuid (2005-2014), portfolio Traffic, Transport and Entrepreneurship
- editorial staff magazine in the field of cultural and artistic publicity for classical dance, Vrienden van Het Nationale Ballet (2005-2022)
- management ballet company Nel Roos Dansers (x – 1999 – 2019)
- board TourPress, Dutch organization for journalists and PR-specialists in Travel, Tourism, Leisure and Recreation (function: president 2009-2012)
- board ToerSoos, society for ex-TourPress members (function: president 2014-2017)
- board Alluminati, circle of alumni, section Italian at University of Amsterdam (2015-2020 )
- volunteer Obrecht Church, Amsterdam (2018 – )
Work History
july 1979 – present
self employed: ToerismeStudio (CoC, KvK 33.156.951)
february 1977 – july 1979
LOI, Institute for education by correspondence (Leiden): initiation and development tourism education [those days the only government certified insitute for education by correspondence]
SVATOR Examenraad, Foundation for education in the curriculum of tourism and leisure: initiate and outline curriculum, create entire modernized and progressive examination-models
NWIT, Nederlands Wetenschappelijk Instituut voor Toerisme (NHTV):
lecturing, French spoken, in the context of development tourism
in Africa, students from several African countries
Meanwhile studies in languages and preparation for university entry
february 1976 – febr. 1977 Schiphol Frommer Hotel, American hotel-chain: sales management 5-star hotel at Amsterdam International Airport Schiphol
Ibis, French hotelchain: sales management, secondment in Paris
february 1966 – febr. 1976
VVV-Amstelveen, managing director of the Tourist Information Office of the city Amstelveen, related to the capital Amsterdam and the Airport Schiphol
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Commitments : table of contents
period: February 1966 – February 1976
firm : VVV-Amstelveen, Tourist Information Office for the city of Amstelveen,
being the airport city of Schiphol International Airport
duties/experience:
managing director of this foundation, reporting to the board of the foundation
- organize meetings
- establish the budgets and report of the balace of finances
- network with the local and national press
- publicist: write articles for local press and local news papers
- network with members of local political parties and town council
- argument for the municipality subvention
- fund raise for the foundation
- recruting personnel (supervise up to 14 desk assistants)
- speaking engagements and lectures at various conferences
- set up trade fairs, tourism exhibitions and art expositions
- establish and maintain the information and documentation system
- supervise filing cabinet, data-bank and archives
- promotion of Holland as a tourism destination by activities in various countries
- initiate school programs, outline curriculum and develop courses on the subject of tourist information services, in cooperatoin with ANVV (1970-1979)
- in cooperation with local newspaper: participated in car rally, 1971, Paris-Dakar style to South Iran (arrival status: 2nd of the Dutch teams)
period A + B: February 1976 – February 1977
period A: February 1976 – November 1976
firm : Schiphol Frommer Hotel (headquarters USA), Amsterdam International Airport Schiphol
duties/experience:
sales management
- sales promotion and marketing
- public relations, guest relations
- member Chamber of Commerce USA
- certified Hotel Marketing, Cornell University, New York, manager on duty
period B: November 1976 – February 1977
firm : Ibis Hotel Chain (headquarters Paris, took over Schiphol Former Hotel)
duties/experience :
interpretor and translator in sales management; sales calls
- sales promotion and marketing
- public relations, guest relations
- manager on duty
- assisting the managing director as interpretor and translator French language
- Paris-based sales promotion in France
- Zagreb: HSMA congress on Hotel Marketing
- member board of HSMA (Hotel Sales Management Association)
period: February 1976 – July 1979
firm : LOI, Institute for education by correspondence
duties/experience:
tasks continuously executed since 1971 up to 1990:
- set up and establish the contents and level of governmental certified tourist examinations
- write a substantial number of study books for the Tourism Department
- advice educational institutes at the establishment of tourism courses/training
- teaching travelology and tourism
- lectures and workshops in career guidance in het field of tourism at various
colleges and secondary schools - preparing to set up the ToerismeStudio
- preparing to enter university
period : July 1979 – present ToerismeStudio Vivian Kleyn
firm: ToerismeStudio, self employed
duties/experience:
managing director
- research on travelology
- publish study books (see list of publications)
- providing manpower to various enterprises in tourism, hotel business trade fairs
- perform tourism oriented lectures to staff members of various institutes in the
— field of travel, tourism, leisure and hopitality - job placement students Tourism schools and Hostess schools
- lectures and workshops in career guidance in the field of Tourism, Leisure and
— Hospitality - teaching Tourism and Hospitality
- school management
- travel management
- complaint handling for touroperators (i.a. Yugotours, ID Riva Tours)
- HostessStudio : provide hosts and hostess for services to high standard events
— such as VSB World Chess Championships, Roosevelt Four Freedoms
— Awards, Exhibition Van Gogh Museum (1990), Mondriaan Exhibition, etc. - establish and compose curriculum, Amsterdamse School voor het
— Reiswezen, ASR, management of the tourism and hostess department - sales promotion
- public relations
- compile and establish level examinations in Tourism
- text writing for touroperators (a.o. Nouvelles Frontières, Travel Society) and
— airlines(a.o. Air Mauritius, JAT Airways) - outline courses for private schools (Schoevers, Euro Academie etc.) in the field
of Tourism, Leisure, Reception management, Etiquette, Personality,
— Hospitality, Business-travel - guest speaker on these subjects
- trade mission to Curaçao – on invitation Chamber of Commerce and the
Kabinet Gevolmachtigde Minister Nederlandse Antillen - journalism in tourism
- editor and publisher Reisbrief
- editorial support to Magazine Vrienden van Het Nationale Ballet
up to 1990:
besides assignments for many different enterprises, also commissioned by LOI and SVATOR (>SEPR)
University of Amsterdam (UVA):
linguistics, Master thesis The influence of the phenomenon travel on language
Original title of the thesis which is written in Italian: L’influenza del fenomeno dei viaggi sulla lingua, subtitle: Un’indagine lessicologica e lessicografica
compile study results in the field of lexicology and lexicography
Specialization: tourism and travel linked terminology
Publication of Toeristisch Lexicon